Service

Service & Quality – It's What We Stand For.

BASE floor finishes are easy to maintain. A seamless floor is smooth and joint-free, which means dirt cannot accumulate. This makes it very easy to clean. First remove dust and loose dirt, then clean the floor with a lightly damp mop. There is no need to use aggressive cleaning products; water is usually sufficient. This also makes a seamless floor a sustainable choice when it comes to maintenance.

When your floor is completed, we provide personalised cleaning advice to help keep it looking beautiful for many years to come.

Prevent sand and dirt from being walked indoors by placing an entrance mat at the doorway. This helps keep your floor dry and clean while reducing the risk of scratches.

BASE supplies Coral entrance mats in a wide range of colours, textures and designs. Choose from neutral or more distinctive shades, plain or mottled finishes, striped patterns or dark mats with coloured details. There is always an entrance mat to suit your preferences and complement your floor.

More information »

Choose Scratch no more
Scratch no more develops and manufactures high-quality floor protection products that help prevent valuable floors from being damaged by chair legs, table legs and other furniture. Scratch no More has developed complete floor protection systems for almost every type of furniture. Take care of your floor and choose protective caps that really work.

Receive a dealer discount by using the link below: https://baseinterieur.scratchnomore.nl

Under certain conditions, our products can be applied to almost any dimensionally stable and solid substrate. Before the floor finish can be applied, the substrate must be clean, dry and free from dirt, oil, grease and other contaminants.

The substrate also affects the quality and final appearance of our floors, so it is important that it is as level as possible. If the substrate is very uneven, we can improve it by applying a levelling compound. We will inspect the substrate beforehand and will be happy to advise you on the most suitable preparation.

Sand-cement screed:
This substrate must be installed flat and smooth and should be allowed to dry and cure for approximately 28 days. A sand-cement screed measuring 4 cm in thickness requires around four weeks to cure, while a 5 cm screed requires approximately five weeks. As a general rule, allow one week per centimetre at an average ambient temperature of 15°C. The moisture content of the substrate must not exceed 2.5%.

Anhydrite screed:
This substrate must be installed flat and smooth and should be allowed to dry and cure for at least 28 days. The moisture content of the substrate must not exceed 0.5%. Because anhydrite screeds contain gypsum, they require the application of a bonding layer (primer). The anhydrite substrate must also be thoroughly sanded beforehand.

Tile floors / natural stone:
An existing tile or natural stone floor that is still firmly bonded to the substrate does not always need to be removed. The tiled floor must, however, be sanded and pre-treated with a special bonding layer (primer). It can then be levelled if necessary. Levelling is not always required for gravel flooring, marble stone flooring or trowelled floors.

Wooden floors:
Wooden substrates can also be finished with our products, provided they meet several conditions. Wooden floorboards, which are often found in older homes, must first be levelled with suitable sheet material and then securely glued and screwed into place. Please contact us for the available installation instructions.

Knauf Brio / Fermacell – dry screeds:
Dry screeds are increasingly being used as a flooring solution. Fermacell or Knauf Brio floor panels can be installed over both wooden and concrete floors. They are commonly used during renovations of older homes to provide modern floor comfort while preserving timber-beamed ceilings. When these floor panels are used, it is important that the underlying wooden or concrete floor is level.

Dry screeds offer several advantages compared with wet screeds:

  • • Dry installation that is quick and straightforward
  • • Suitable for use with underfloor heating – please note: we recommend sealing all grooves and openings with epoxy mortar for optimum performance and durability
  • • Fast installation and immediately walkable
  • • High load-bearing capacity
  • • Relatively low self-weight
  • • Good sound insulation
  • • Ready for finishing after just 24 hours

Thanks to their high load-bearing capacity, these panels are suitable for residential spaces as well as office and government buildings. They can also be used in situations where enhanced fire safety standards must be met.


Warranty

BASE Floor & Wall Finishes is a member of the NOA, the Dutch Association of Finishing Contractors. NOA is committed to maintaining the highest quality standards within the finishing industry. As a result, customers of NOA member companies benefit from additional guarantees and greater peace of mind.

NOA

A NOA member company provides clear agreements and transparent communication. There are no hidden conditions, and you can be confident that your project is carried out by experienced professionals. In addition, you benefit from two important guarantees:

  • NOA member companies are committed to delivering a high-quality finish.
  • In the event of a dispute, NOA provides independent support to help achieve a fair resolution.

These guarantees allow you to entrust your renovation or construction project to experienced professionals with complete confidence.



Schedule an Appointment

We believe that good preparation is essential, which is why we take the time to give every customer our full attention.
You're welcome to visit our showroom by appointment for a no-obligation consultation. We'll be happy to discuss your wishes and provide personal advice.

Schedule an Appointment